CISCO Support

CISCO Support

Requirements

  • English proficiency 75% 
  • Knowledge of MySQL 
  • Technical Knowledge of UNIX
  • Knowledge in Windows 2008/2012 (including Active Directory)
  • Knowledge of Cisco Contact Centre Technologies and infrastructure a major advantage
  • Knowledge of Monitoring Tools
  • Understanding of PBX/ACD functionality an advantage
  • Knowledge in Computer Telephony Integration and IP telephony an advantage
  • Understanding of common desktop data applications, LAN/WAN architecture and data communication, client/server architecture, and databases.

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